Circadian rhythm and business process

Scheduling > Messaging

Scheduling is greater than messaging

Business processes now these days make me think of the term circadian when you contrast and compare it to the word rhythm. When I checked my Webster’s New World Dictionary just now it mentions the 24-hour cycle we have classified as a united defined as a day.

imageOutlook 2013 icon in desktop mode on Windows 8 [Professional]

 

 

 

This is why scheduling and messaging are so important when it comes to technology and applications.

imageMessaging and Mail apps on the Start menu in Windows 8

 

 

 

In the Outlook [MSFT] world, at least, the following rules apply:

E-mail

Scheduling

Calendar; your daily appointments. Tasks; events that need to be done but may not have a hard and fast start or finish. It’s not a meeting or appointment where you have to block off time to let people know. Operating systems [Linux/Mac/UNIX/Windows] on top of everything in Outlook and the server Exchange or other source [3rd party] have scheduling as well. Outlook should handle all the stuff on the client side so an end-user should never need to know scheduling on the server. But Outlook will retrieve information from the email server (e.g. Exchange, SunOS, Webmail). Sometimes it’s easier to go with a web browser approach if you don’t need all the rich features.

Messaging

Electronic mail; or as some call it, e-mail (email); depending on your preference, is simply the way you open, read, and dispose of [delete] the

Performance

Outlook handles both. But Outlook also handles a lot. I like to promote Outlook but only because it has such a robust [many] set of business features on the client side it’s a good sell. The negative, however, is that it’s a major performance bottleneck in terms of resource consumption. The workaround, technically, is to simply exit Outlook and free up resources.

You may ask “why didn’t you put messaging (email) first?”

Simple, e-mail is less important over the course of time. And the more you have the less important they become.

Referring to my point earlier, the web browser approach is sometimes a good workaround. You may save a hardware [memory] upgrade purchase.

Summary

Tips
  • Scheduling is more important than email.
  • Operating system and the computer [hardware] also handle scheduling.
  • Email is like snail mail. Short lived, ephemeral.
  • Leverage email clients, such as Outlook, to schedule certain tasks or appointments.
  • Set hard dates on deliverables by using alerts.
  • Don’t live in email. Close it when you won’t be using it. Free up resources.
Final summary
  1. Schedule
  2. Message
  3. Presence

One final tip: use an instant messaging client (e.g. Lync) if you close email and set your presence to available. Windows 8 also has built-in messaging app. Outlook also has SMS (text) integration for your phone so you can pull texts from your phone into Outlook. Check Outlook help for more.

Self-help

If you search http://support.microsoft.com for troubleshooting outlook that should give you a good start on

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